PRIVACY POLICY

PROTECTION OF PERSONAL DATA

Brun de Vian-Tiran is committed to protecting the privacy of our internet site users and of all those on our newsletter mailing list. We take our responsibility for customer information security very seriously.

What personal data do we collect?

The personal information which you give us and which we store in our records is necessary for us to provide you with our products and services. This is the case when you:

- make a purchase via our on-line sales site or from our Isle sur la Sorgue boutique
- sign up for our newsletter
- create your account on our on-line sales website
- use our site
- contact our customer service via our mailbox [email protected]

Below is a list of the personal information kept in our records:

- contact information, including your first name and family name, email address, telephone number, invoicing and delivery addresses
- purchase history
- date of birth (if you have agreed to provide it)
- payment or credit card information

How do we use this personal information?

You are asked to provide us with personal information in the following situations:

- When making a purchase on our website or in our Isle sur la Sorgue boutique.
This data is necessary in order to process your order (delivery documents, invoicing) and for its shipment via our transport partners. You can check and modify this information in your account "My Account" here
- When joining our newsletter mailing list.
We use your email address to keep you informed about our latest news and our promotional offers (sales and special offers). You can cancel this service whenever you so wish by using the unsubscribe link located at the bottom of each of the emails we send you.
- When placing an article in your shopping cart, without completing the purchase with payment.
We use your email address to inform you that your order has not been completed.
- If the payment is refused for certain reasons indicated on the payment interface.

We can contact you in order to help you complete your purchase.

Who do we allow access to your personal information?

Brun de Vian-Tiran shares the relevant items from your personal information with service companies which carry out the following tasks for us:

- Payment for the bank transfer related to a credit card purchase and for checking your payment card,
- Transport to deliver your orders or to return any articles,
- Email distribution,
- Development and maintenance of our website,
- Routing our emails,
- Hosting the Brun de Vian-Tiran website.

Management and storage of your personal information

Your personal information is kept as long as is necessary for the above-listed actions to be carried out efficiently and within the limits set by legislation. Personal information concerning your purchases is kept for a longer period, to ensure conformity with legal (particularly tax-related) obligations.
Personal data collected on our site or in our Isle-sur-la-Sorgue boutique is stored on a server located in Sophia-Antipolis (France).

What are your rights concerning your personal data?

You can request the following at any time:

- Access to your data,
- An electronic copy of your data,
- Modification of your data if it is incomplete or inaccurate,
- Deletion or limitation of your data.

If you should wish to exercise any of these rights, please contact us here

Cookies and pixels tags (web beacons)

Cookies are small text files placed on the hard drive of your computer when you visit our website. These beacons enable certain items of data to be collected, such as the IP address, the language, the country, the visit time, the type of equipment, the operating system, and information concerning your actions on our site (clicks, purchases, clickstream).
The cookies are attached to an IP address and not to a user; they do not enable you to be personally identified.
Third parties such as Google may also collect data from our site using cookies as intermediaries.

The cookies generally used on our site are:

- Functional cookies, checking that the site is functioning normally (to set up your shopping cart, process the payment, and ensure the security of exchanges).
- Performance cookies, for statistical and commercial purposes.
- Social network cookies (Facebook, Instagram and Pinterest) so that you can connect to your social network accounts and share contents from our site.

You can prevent cookies from being saved or disable them by setting your browser. If you refuse the cookies, you may have a less targeted access to many parts of our site and your visit clickstream will not be as easy, complicating the overall experience.
In order to understand how our customers interact with our emails, we also use pixel tags. These enable us to know if the emails we send you have been opened, and whether or not you have been redirected to our site.

Protection of personal data

Brun de Vian-Tiran is attentive to the protection of the personal data of its users. For this reason, you will find below the information needed to understand how your personal data are processed when using the Brun de Vian-Tiran application, which can be downloaded from the Play Store. This application is intended exclusively for sales representatives and agents of Brun de Vian-Tiran.

Personal data not collected

When using the Brun de Vian-Tiran application, intended exclusively for sales representatives and Brun de Vian-Tiran agents, we do not collect or share any personal data about you. We do not use cookies to collect your personal data. No personal information is sent from your browser or processed by Brun de Vian-Tiran without your consent.

For any questions, please send an email to [email protected] or a letter to Brun de Vian-Tiran, 2 cours Victor Hugo, 84808 Isle-sur-Sorgue cedex, France.

Personal data not collected

For any questions, please send an email to [email protected] or a letter to Brun de Vian-Tiran, 2 cours Victor Hugo, 84808 Isle-sur-Sorgue cedex, France.

My Cart

Your cart is empty.

PRIVACY POLICY

PROTECTION OF PERSONAL DATA